afb77 Privacy Policy

1Introduction

afb77 is committed to protecting the privacy and personal data of every player who uses our platform. We understand that when you share your personal information with us — whether during account registration, during a deposit transaction, or when contacting our support team — you are placing trust in us to handle that data responsibly. This Policy sets out clearly and transparently how we honour that trust.

The afb77 platform is operated primarily for players based in Bangladesh. Our data-handling practices are designed to reflect the expectations of Bangladeshi players while adhering to internationally recognised principles of data protection, including purpose limitation, data minimisation, accuracy, storage limitation, integrity, confidentiality and accountability.

We do not collect data we do not need. We do not retain data longer than necessary. We do not sell, rent or trade your personal information to third parties for their own marketing purposes under any circumstances. These are not aspirational goals — they are binding operational commitments reflected throughout this Policy.

2Data Controller

For the purposes of this Privacy Policy, afb77 acts as the data controller in respect of the personal data collected through the afb77 platform. As data controller, afb77 determines the purposes and means by which your personal data is processed. Where afb77 engages third-party processors — such as payment service providers, identity verification services or fraud-prevention partners — those parties act strictly as data processors operating under our instructions and are bound by data processing agreements that prohibit them from using your data for any purpose other than delivering the specific services afb77 has engaged them for.

The primary point of contact for all data protection matters relating to afb77 is our dedicated support team, reachable at [email protected]. All data subject requests, correction requests and complaints should be directed to this address in the first instance.

3Data We Collect

afb77 collects personal data through several channels: directly from you when you register, deposit, withdraw, place bets or contact support; automatically through your use of the platform via cookies and technical logging; and from third-party verification providers where you have consented to identity checks. The categories of data we collect are as follows:

3.1 Registration Data

When you create an afb77 account, we collect the following information as part of the onboarding process:

• Full legal name as it appears on your government-issued identification document.
• Date of birth (required for 21+ age verification purposes).
• Email address (used as your primary account identifier and for account communications).
• Mobile phone number (used for account security, two-factor authentication and support communications).
• Residential address, including city (Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh or other) and postcode.
• Preferred currency (Bangladeshi Taka / BDT by default).
• Username and password (password is stored in hashed, salted form — never in plain text).

3.2 Identity Verification Data

For the purpose of regulatory compliance, fraud prevention and age verification, afb77 may request the following documents at any stage of the account lifecycle:

• Government-issued photo identification (National ID card, passport or driving licence).
• Proof of address document dated within the past three months (utility bill, bank statement or official correspondence).
• Proof of payment method ownership (screenshot or photo of bKash / Nagad / Rocket / Upay / bank account details, with sensitive fields redacted as appropriate).
• Source of funds documentation where applicable for high-value accounts.

3.3 Transaction Data

All financial transactions conducted through your afb77 account are recorded, including deposit amounts, withdrawal amounts, payment method references, transaction timestamps, bet placements, game participation records, bet outcomes and account balance history. This data is retained for anti-money laundering (AML) compliance, dispute resolution and audit purposes.

3.4 Technical & Usage Data

When you access the afb77 platform, our systems automatically collect certain technical information, including:

• IP address and approximate geographic location derived from IP.
• Device type, operating system and browser type and version.
• Pages visited on the afb77 platform, time spent on each page and clickstream data.
• Session start and end times, login timestamps and logout events.
• Error logs and crash reports where applicable.

3.5 Communications Data

When you contact afb77 support by email or through any other communication channel available on the platform, we retain a record of that correspondence, including the content of your messages and our responses. This data is used to manage your support case, maintain service quality and improve the platform over time.

4How We Use Your Data

afb77 uses the personal data it collects exclusively for the purposes set out below. We do not process your data for any purpose that is incompatible with the original purpose for which it was collected without first seeking your explicit consent.

5Legal Basis for Processing

afb77 processes your personal data only where a valid legal basis exists for doing so. The primary legal bases on which we rely are as follows:

• Contractual necessity: Processing that is necessary to perform the contract between you and afb77 — including account creation, bet placement, payment processing and customer support delivery.
• Legitimate interests: Processing necessary for afb77's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring and service improvement — provided such interests are not overridden by your fundamental rights and freedoms.
• Legal obligation: Processing necessary to comply with applicable legal obligations, including AML requirements, age verification obligations and record-keeping requirements imposed by relevant authorities.
• Consent: Processing based on your freely given, specific and informed consent — for example, in relation to marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6Data Sharing & Disclosure

afb77 will never sell, rent or otherwise transfer your personal data to unaffiliated third parties for their own commercial purposes. Personal data may be shared only in the following strictly defined circumstances:

6.1 Service Providers and Data Processors

afb77 engages certain trusted third-party service providers to assist in operating the platform. These providers are permitted to process your personal data only to the extent strictly necessary to deliver the services afb77 has contracted them for. They include:

• Payment processors (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank) — for processing deposits and withdrawals.
• Identity verification providers — for KYC (Know Your Customer) and age verification checks.
• Fraud detection and AML screening services.
• Game software providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, Spribe) — limited technical identifiers only, as required for game session management.
• Cloud hosting and infrastructure providers — for secure data storage and platform delivery.
• Customer support platform providers — for managing support ticket workflows.

6.2 Legal and Regulatory Disclosure

afb77 may disclose personal data to competent authorities, law enforcement agencies or regulatory bodies where we are legally required to do so, where disclosure is necessary to protect the rights, safety or property of afb77, our players or the public, or where we are compelled by a valid court order or equivalent legal instrument. In all such cases, we will disclose only the minimum amount of data necessary to satisfy the legal requirement.

6.3 Business Transfers

In the event that afb77 undergoes a merger, acquisition, asset sale or corporate restructuring, your personal data may be transferred as part of that transaction. In such circumstances, we will notify affected users via email or a prominent notice on the platform prior to data being transferred and will ensure that appropriate data protection obligations are imposed on the acquiring entity.

7Payment Data

afb77 handles payment data with the highest level of care and security. When you make a deposit or request a withdrawal using bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank or BRAC Bank, the actual financial transaction is processed directly by the respective payment provider via their secure infrastructure. afb77 does not store your full payment account credentials (such as full mobile wallet PINs or full bank account passwords) on its servers.

afb77 retains a record of transaction references, amounts, timestamps, payment method types and associated account identifiers as necessary for account management, AML compliance and dispute resolution. These records are encrypted at rest and access is strictly limited to authorised afb77 personnel with a legitimate operational need.

All deposit and withdrawal amounts on afb77 are denominated in Bangladeshi Taka (৳ / BDT). Transaction records stored by afb77 reflect BDT amounts. afb77 accepts no liability for any currency conversion fees or exchange-rate discrepancies applied by third-party payment providers on their end.

8Cookies & Tracking Technologies

The afb77 platform uses cookies and similar tracking technologies (such as web beacons and local storage objects) to operate the platform effectively, improve user experience and monitor platform performance. The categories of cookies used by afb77 are as follows:

You can control the non-essential cookies used by afb77 through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling strictly necessary or security cookies may prevent you from accessing certain areas of the platform or compromise your account security. afb77 does not use third-party advertising cookies or retargeting cookies.

9Data Retention

afb77 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Our general retention periods are as follows:

• Account and registration data: Retained for the lifetime of the active account and for a minimum of five (5) years following account closure, in line with AML record-keeping obligations.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of each transaction, as required for AML and financial compliance purposes.
• Identity verification documents: Retained for the duration of the account relationship and for five (5) years following account closure. Documents may be securely deleted at your request after this period unless a legal hold applies.
• Customer support communications: Retained for three (3) years from the date of the last interaction in the relevant support case.
• Technical and usage data (logs): Retained for up to twelve (12) months in identifiable form; thereafter aggregated and anonymised for analytics purposes.
• Self-exclusion records: Retained permanently to prevent re-registration during any active or permanent self-exclusion period, and for five (5) years following expiry of a time-limited self-exclusion.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where data cannot be immediately deleted due to backup systems, it will be isolated from active processing until deletion becomes technically feasible.

10Data Security

afb77 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration or disclosure. Our security framework includes the following measures:

• 256-bit SSL/TLS encryption applied to all data in transit between your device and the afb77 platform.
• Encryption at rest for all sensitive data stored on afb77's servers, including identity documents, payment references and account credentials.
• Password hashing using industry-standard bcrypt or equivalent algorithms — your password is never stored in plain text.
• Two-factor authentication (2FA) available to all registered players to add an additional layer of protection to account logins.
• Access controls limiting internal access to personal data on a strict need-to-know basis, with all staff access logged and audited.
• Regular security assessments of the platform's infrastructure, code and data-handling processes.
• Incident response procedures to detect, contain and respond to any data security incident promptly.

In the event of a data security incident that is likely to result in a risk to your rights and freedoms, afb77 will notify affected players without undue delay, providing details of the nature of the incident, the data involved, the likely consequences, and the measures taken or proposed to address the breach.

11Your Rights

As a player whose personal data is processed by afb77, you have the following rights in relation to that data. To exercise any of these rights, please submit a written request to [email protected]. We will respond within a reasonable timeframe, typically within 30 days, and will not charge a fee for standard requests.

11.1 Right of Access

You have the right to request confirmation of whether afb77 holds personal data about you and, if so, to receive a copy of that data along with information about the purposes for which it is processed, the categories of data held, and any third parties with whom it has been shared.

11.2 Right to Rectification

You have the right to request that afb77 correct any personal data held about you that is inaccurate, incomplete or outdated. Certain corrections may require you to submit supporting documentation (for example, a name change may require an updated identity document).

11.3 Right to Erasure

You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent and no other legal basis exists for processing, or where the data has been processed unlawfully. Please note that this right is subject to afb77's legal obligations to retain certain records — in particular, AML-related transaction records which must be retained for five (5) years under applicable obligations.

11.4 Right to Restriction of Processing

You may request that afb77 restrict the processing of your personal data in circumstances where: you contest the accuracy of the data and a verification period is required; the processing is unlawful but you prefer restriction to erasure; afb77 no longer needs the data but you require it for the establishment, exercise or defence of a legal claim; or you have objected to processing and a determination is pending.

11.5 Right to Data Portability

Where processing is based on your consent or on contractual necessity, and is carried out by automated means, you have the right to receive the personal data you have provided to afb77 in a structured, commonly used and machine-readable format (for example, CSV or JSON).

11.6 Right to Object

You have the right to object to the processing of your personal data where that processing is based on afb77's legitimate interests. afb77 will cease processing unless it can demonstrate compelling legitimate grounds that override your interests, rights and freedoms, or where processing is necessary for the establishment, exercise or defence of legal claims.

11.7 Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal. To withdraw consent for marketing communications, contact us at [email protected].

12Minors & Age Policy

The afb77 platform is strictly intended for individuals aged 21 years and above. afb77 does not knowingly collect, process or retain personal data from individuals under the age of 21. If afb77 becomes aware or reasonably suspects that personal data has been collected from a person under the age of 21, the relevant account will be suspended immediately, all associated data will be reviewed, and the data will be deleted or anonymised to the fullest extent permitted by applicable AML obligations.

If you are a parent or guardian and you believe that a minor in your care has registered an account with afb77 or provided personal data to the platform, please contact us immediately at [email protected]. We will take prompt action to investigate and, where confirmed, to close the account and remove the minor's data from our active systems.

13International Data Transfers

afb77 primarily processes personal data within the geographic regions relevant to its operations. However, certain service providers engaged by afb77 — including cloud infrastructure providers, game software suppliers and fraud-prevention services — may process data in jurisdictions outside Bangladesh. Where personal data is transferred internationally, afb77 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Policy.

Safeguards used for international data transfers may include contractual clauses that impose data protection obligations equivalent to those described in this Policy on the receiving party, and technical measures such as data encryption during transit. afb77 does not transfer personal data to parties in jurisdictions that do not provide an adequate level of data protection without first implementing appropriate contractual or technical safeguards.

14Policy Changes

afb77 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, changes in applicable law or other operational requirements. When material changes are made, we will notify registered players via email to the address held on their account and/or via a prominent notice on the afb77 platform prior to the changes taking effect. The effective date displayed at the top of this document will be updated accordingly.

We encourage you to review this Privacy Policy periodically to stay informed about how afb77 is protecting your data. Your continued use of the afb77 platform following the effective date of a revised Policy constitutes your acceptance of the updated Policy. If you do not agree to the revised Policy, you should discontinue use of the platform and contact us to close your account.

15Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or to the way afb77 processes your personal data, please contact our dedicated support team using the details below. We take all privacy enquiries seriously and will respond as promptly as possible, typically within 72 hours (Bangladesh Standard Time, UTC+6).

• Email: [email protected] (plain text — not a clickable link)
• Platform: afb77.pro
• Response time: Within 72 hours (BST, UTC+6)
• Languages supported: English